Reasons Hitachi Energy chose ZyLAB ONE over competition
It is imperative in any investigation to conduct complex data reviews. The company’s global footprint can bring extra challenges to the investigation procedures. These challenges may include non-standard documents and processes, foreign languages etc.
While conducting a multi facet investigation involving several subject employees of a country which has strong data protection regulations, their challenges revolved around data protection, limited capability of different language skills, and the high volume of documents. Therefore, a tool with the capability to assist in identifying relevant documents for review, translations, redactions etc. was crucial for their investigations.
The investigations team of Hitachi Energy was using an on prem solution to support their work. However, due to an increase in volume of yearly investigations, the need for international collaboration on cases and without lifting the data out of jurisdiction (due to data privacy laws), their previous provider was not able to support the investigations workflow.
“We were looking for a tool that could help us do our investigations in a smart way; ZyLAB ONE made this happen!” - Head of Office of Special Investigations
Additional reason for Hitachi Energy to choose ZyLAB ONE over other solutions in the market, was its ease of use and the ability to view all data in one place.
“ZyLAB ONE provides all the features in one screen; there is no need for extensive training, you can easily upload your data and navigate on your own.” - Regional Investigator
Another key element for choosing ZyLAB ONE, was the platform’s functionality to leave notes for other reviewers & assign multiple users even if they are not ZyLAB users.
This is very useful for Hitachi Energy’s investigation cases where they need to collaborate with various users internally and externally but also within their team that is spread out around the globe, from Asia to South America. This was also easily enabled with ZyLAB ONE’s capability to support more than 400 languages.