The “Right of Access” (GDPR) or “Right to Know” (CCPA) give individuals the right to request all personal data a company has on file of them. When you receive an access request, strict deadlines come into play.
ZyLAB ONE eDiscovery helps you to quickly identify where the requested personal data resides.
Once located, you can collect the relevant information directly from its source, be it office 365, email boxes, file shares or projects in SharePoint. Since up to 80% of the documents we store are duplicates, the automatic deduplication functionality will save you a huge amount of work.
An access requests means access to all information your company stores about the requester. You do not want to miss the scan of his passport or the recording of his call with your customer support department.
ZyLAB ONE eDiscovery automatically unpacks file containers (ZIP, PST, NSF) and makes every individual component searchable. Non-searchable data, such as images, scans, non-searchable PDF’s or audio are enriched so every possibility can be explored.
The final results are analyzed, classified and organized for fast and comprehensive review.
Before you can hand over access to the data as requested, you have to make sure you do not compromise the privacy of anyone else or disclose sensitive business information.
ZyLAB ONE eDiscovery uses auto-redaction to anonymize or pseudonymize personal and confidential information. After redaction, all electronic files are converted automatically to one common format and redactions are burned in.
Access requests are often followed by a request to remove the reported information under the “Right to be forgotten” (GDPR) or “Right to Delete” (CCPA) provision. In that case, you are obligated to erase the found personal data without undue delay.
ZyLAB ONE eDiscovery offers detailed tracking and reporting features to ensure a complete audit trail proving erasure of the data from your system.
ZyLAB ONE eDiscovery leads to faster, more efficient and less disruptive handling of access requests and ensures the protection of personal information related to individuals other than the requester.