As the number of public records requests increases exponentially, organizations worldwide can no longer process all information requests in time.
Large government organizations have huge departments handling these requests, in some cases these are up to 10 times larger than internal legal departments. This shows the urgency to involve more automation handling the public records requests.
When handling public records requests, many possible levels of automation exist to optimize the process, use resources more effectively, and to deal with increasing data volumes.
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