What we’re thinking about

Insights, news, and tips from our top tech and business innovators.

FOIA: a digital age challenge for an industrial age process

Brenda Dodd | January 25, 2019

FOIA challenge old vs new

Numerous oversight agencies and authorities have released directives and reports recommending that government agencies adopt modern technologies to meet today’s FOIA challenges. However, many federal agencies remain burdened with antiquated or inadequate technology tools, and they continue to…

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Automation is just one way to accelerate responses to Public Records Requests

Yannick Duport | January 3, 2019

The Information Governance Initiative points out that “There is a deep connection between improving electronic recordkeeping practices throughout government and improving public access to government records through the mechanism of the Freedom of Information Act (FOIA).” 

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eDiscovery technology ends the FOIA bottleneck

Yannick Duport | December 27, 2018

Every year, the number of Freedom of Information Act requests to U.S. federal government agencies increases. State, county, and city governments are also inundated with requests for information about their activities that the public has a right to know. Meanwhile, certain information must be…

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Public Records Requests: time to reflect on the process 

Yannick Duport | December 21, 2018

The Constitutional pledge that the United States of America be governed “for the people, by the people” is honoured every time a federal or state agency satisfies a Public Records Request (RPP). As is inevitable, the magisterial simplicity of the Constitution is complex to work out in practice, and…

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5 Keys areas FOIA personnel must address when vetting new technology

Yannick Duport | December 17, 2018

The 2012 Managing Government Records Directive (M-12-18) instructs federal agencies to establish and maintain appropriate recordkeeping and records management practices while transitioning completely to electronic systems capable of meeting 21st-century demands. 

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Public Records Requests: why IT doesn’t have to be the problem   

Yannick Duport | December 14, 2018

The role of IT in fulfilling Public Records Requests (PRRs) is as difficult as it is unenviable. IT is not in charge of the process, but arguably carries out the brunt of the work. We all know that this workload is increasing, and getting trickier to do effectively – that is to say, according to…

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Public Records Requests: time for Legal to make up with IT 

Yannick Duport | December 7, 2018

Nobody wants to make mistakes, and nobody wants to go to court. It happens, of course, and in 2017, the federal bill for litigation regarding Public Records Requests came to $40 million. This $40 million does not factor in the cost of business disruption, and the reputational damage of what are…

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US Government Research on Using Technology to Improve FOIA Responses 

Yannick Duport | December 1, 2018

There’s been a concerted effort in recent years to improve the processes federal government agencies use to respond to Freedom of Information Act (FOIA) records requests. Government agencies such as the National Archives & Records Administration (NARA) and the Department of Justice have researched…

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Respond to FOIA Requests Quickly and Accurately 

Yannick Duport | November 23, 2018

Journalists, government watchdog organizations, and ordinary citizens are armed with a powerful tool to shed light on U.S. government activities: Freedom of Information laws. The Freedom of Information Act (FOIA) and similar open records or “sunshine” laws in all 50 states require government…

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