Daniel Bevarly, executive director of the National Freedom of Information Coalition and myself, will lead a discussion on best practices and professional standards for a sound public disclosure process at the upcoming IMLA Annual Conference in Atlanta, Georgia next week.

When we meet with government agency leaders, we love to show them a personalized analysis that provides a closer look at the benefits their agency gains by choosing the ZyLAB ONE platform to process their public records requests. We use the agency’s own numbers for factors like the number of…

Exemptions, rules and timelines can vary depending on whether you are considering federal, state or local FOIA or public information disclosures requests. For the most part, the response process however, is similar. For all agencies, automation of the process creates significant time and resource…

There’s been a concerted effort in recent years to improve the processes federal government agencies use to respond to Freedom of Information Act (FOIA) records requests. Government agencies such as the National Archives & Records Administration (NARA) and the Department of Justice have researched…

As with many large local governments, Johnson County, Kansas, struggled with a growing number of open records requests and increasing quantities of disparate data. They wanted an automated solution that allowed them to collect and review all of their network data, from Office365, network shares and…

Disclosing information requested under the Freedom of Information Act or state open records laws is already a tricky business. The use of improper redaction techniques now makes it incredibly risky, too.  Agency personnel struggle to find the perfect balance between the public’s right to…

Ours is a mobile society that relies on instant, convenient communications. And it is profoundly affecting the ability of government agencies to timely respond to FOIA and public records requests (PRRs). The digital communications that make up today’s public records and the mobile devices they are…

Are you struggling to meet the ever-increasing demands of public records requests?  Not sure, where your agency stands when compared to “best in class” processes when it comes to public disclosures?  Answer these five questions and find out now!

Part 2: A single technology platform for the entire process    As we saw in the first of this two-part blog post, local, state, and federal government agencies are developing regulations and guidelines for including complex digital communications in public records disclosures required under open…