Responding to a records requests under Open Records acts or the Freedom of Information Act (FOIA) is a multifaceted process. After a federal, state, or local government agency receives a public records request (PRR), personnel must search for and collect records that may be responsive, remove…

eDiscovery is no longer just an American problem. For decades, eDiscovery has been considered a US problem, but this has all changed. Belgium and Brussels in particular, is slowly becoming the epicenter of European eDiscovery. Main driver is the increasing number of regulatory requests and…

U.S. federal, state, and local government agencies have been involved in an ongoing quest to find ways to streamline and improve their efforts in responding to FOIA and public records requests. The journey was spurred on in great part by President Obama’s May 2012 Open Data Policy–Managing…

Many of you may not know that March 16, 2019 is National Freedom of Information Day, a day honoring President James Madison, the father of the U.S. Constitution and staunch advocate for open records.  It should come as no surprise then that National Freedom of Information Day just so happens to…

The Federal News Network (FNN) recently wrote that federal agency workforces haven’t been able to keep up with the increasing numbers of Freedom of Information Act requests because not enough employees work in FOIA offices. Alina Semo, the director of the Office of Government Information Services…

Few situations can cause as much stress to IT departments as a regulatory request for information.  With little warning, teams are required to trawl through copious amounts of data, in an attempt to extract relevant material.   

 How can those at the sharp end of responding to public record disclosure and freedom of information requests benefit from the technologies and approaches used by eDiscovery specialists? In this article, we will discuss how agencies can reduce their request backlog and the risks associated –…

Disclosing information requested under the Freedom of Information Act or state public records laws is already a tricky business. The use of improper redaction techniques now makes it incredibly risky, too.  Agency personnel struggle to find the perfect balance between the public’s right to…

ZyLAB is one of the few companies in the eDiscovery space that has earned an ISO 27001 certification. Other companies claim to be compliant with the data security practices set forth in ISO 27001. But anyone could say they are compliant. It holds nowhere near the same weight as obtaining ISO 27001…