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Law Firms End of Year Survey: almost anything more important than price

Jeffrey Wolff
Feb 6, 2020 12:01:00 AM

Leaders from small and mid-size law firms are starting to recognize the value of in-house eDiscovery for their clients. SaaS cloud technologies have eliminated the need for large, upfront purchases and continual maintenance costs through transparent consumption pricing models that offer flexible, affordable rates.  Because of this, the number of firms that have brought eDiscovery tools in-house, is clearly rising. Almost 75% of the firms now have eDiscovery tools in-house. 

Price is no longer a roadblock. When asked what matters most in their eDiscovery solution, more relevant aspects as ease of use, quality, accuracy, trust and confidence all come first.

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“Ease of use” most important

“Ease of use” (36%), and “quality and accuracy” (36%) are the most important benchmarks when law firms evaluate an eDiscovery solution.

Even when the respondents could change one thing about their current eDiscovery tool, “costs” would only come third.

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In-house eDiscovery benefits for law firms

Law firms have a tremendous opportunity to increase throughput and save time by deploying eDiscovery in-house. Smart technology enables automation, allowing you to take on more cases with the same resources, and get the work done more efficiently to meet your clients' deadlines.

This next generation of legal eDiscovery software platforms is now accessible to law firms of any size. Learn more about the value of incorporating sophisticated eDiscovery technology into your firm’s service offerings and listen to the webinar "The eDiscovery SaaS revolution for law firms of any size".

* The outcome of this survey is provided for informational purposes only, and should not be construed as (legal) advice on any subject matter. ZyLAB expressly disclaims all liability in respect to actions taken or not taken based on any or all the outcomes of this survey.

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