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Don't let your instructor know I told you this

Jay Schneider
Mar 15, 2018 3:34:18 PM

I'm going give you some advice, but you have to promise you won't tell your ZyLAB Instructor that I told you this. Here it is: if you are attending an instructor-led ZyLAB training class, joining a remote training session or participating in an on-line Lunch-and-Learn, don't worry about remembering everything your ZyLAB Instructor tells you.

I'm sorry, what?

Yes, don't worry about remembering everything you see and hear. In fact, don't even try to remember it all. Seriously. Just to be clear, I'm not giving you a free pass to take a nap, browse social media or explore trading in crypto-currency during class. Please listen, learn, and take advantage of all you can from our ZyLAB ONE Certified expert trainers. Pay close attention to all the valuable tips and tricks, and understand the power the technology has to make your job--and life--easier. Just don't feel pressured to retain all the mind-blowing information you'll be given.

 0063 - puzzle solution - General Use


First of all, that's not how we learn. Even with full attention and focus, the human brain can process and retain only so much at one time. (And, let's be honest, who knows how much of your brain space is being consumed by thinking of that work emergency, your sick child or if you left the stove on at home.) We need repetition, review and time to process. Learning is on-going. There is no expectation that at the completion of a training session, or the end of an online video, or even after reading a paragraph in a user guide, that everything will stick. No matter how well we design the course, or how masterfully our instructors teach you on the best ways to use ZyLAB ONE eDiscovery, you won't know it all by the end of the day. Don't put unrealistic pressure on yourself. Don't set yourself up for failure.

Another reason not to worry about remembering everything? The ZyLAB education event will not be your only chance to learn. You will have more opportunities.


Okay, okay. When? 

Anytime you want.


You're going to have to tell me how

As a member of the ZyLAB Community, you have access to everything you need for continuous learning. Did you forget how the cool Batch Search feature works (or even what it is)? No problem, click the "?" icon next to the title and take advantage of our in-app help. Not sure if you remember all the steps for configuring auto-redaction? Go check out one of our online videos. Struggling to come up with the perfect query to find a contract numbers which begin with three letters, followed by 6 numbers, then followed by 2 more letters, but only A through F? Check out our Search Language Guide, available through the app, and also in our documentation available at Opportunities to review, re-learn or even discover new features are available to you.

So come to class ready to learn. Listen intently, absorb all you can, and leave feeling you fully understand the software and everything you need to know. And when you wake up the next morning, having forgotten half of what you learned the day before, check out the user guides, click on the in-application help, or visit us at for videos, articles and community discussion boards. We've got you covered.

Learning is a journey, so with ZyLAB ONE eDiscovery, let us be your travel buddy.

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