Evaluating eDiscovery Companies to Find the Right One for You

The list of eDiscovery companies can be overwhelming if you don’t know what to look for in a vendor. There are many eDiscovery companies to choose from in this exploding market. Entrants from multiple categories, such as search and information access, content and records management, and forensic data collection provide many attributes to carefully consider.

Fortunately, tools are available to help you build a business case, narrow down the list of possible eDiscovery companies, and lead you to picking the top vendor for your needs.

First: Identify your Short-List Criteria for eDiscovery Companies

  • Compare your goals with the Electronic Discovery Reference Model (EDRM)
  • Determine the extent to which the eDiscovery companies’ products are aligned with the EDRM
  • Define whether you require a system behind your firewall
  • Estimate the volume of data and the projected quantity of cases
  • Consider the importance speed and performance to your operations
  • Determine whether litigation support services are offered by the eDiscovery companies
  • Remember to evaluate the transparency and defensibility of the solution

Second: Review Unbiased, 3rd Party Analysis of the eDiscovery Companies

Gartner, Inc. provides objective analysis of eDiscovery companies which achieved the minimum thresholds for being included in their series of reports. Gartner analyst reports help you evaluate eDiscovery companies by providing the following eDiscovery selection tools:

  • Electronic Discovery Reference Model (EDRM) explanations of both the process of eDiscovery and how the companies fit their products into the model
  • Strategic planning assumptions about eDiscovery companies in the market: The effect it has on your vendor decision.
  • Changes in the vendor landscape: A predicted level of activity in the market from large, established players to smaller, technology-rich startups. How mergers and acquisitions and vendors exiting the market impact you as the buyer.
  • Gartner’s comprehensive lineup and comparison of eDiscovery companies.

Report Helps you decide which eDiscovery Companies are Best for You

Two recent Gartner reports that could be helpful to you include the “MarketScope for eDiscovery Software Vendors” in which ZyLAB achieved the highest rating (“Strong Positive”) and the “Magic Quadrant for eDiscovery Software” in which ZyLAB earned the distinction of “Visionary”. The Gartner eDiscovery market reports.

The Gartner reports evaluated nearly two dozen eDiscovery companies and provide a detailed evaluation of the market as a whole. Because users must navigate a confusing collection of vendors with conflicting ambitions, the reports offer you a guide to decide which company is best for you.

The report shows detailed evaluation criteria used when analyzing the company such as sales execution, pricing, sales strategy, and product.

Which eDiscovery Companies Help you Minimize Risk and Lower Costs?

To get full access to a comprehensive Gartner report and benefit from its extensive research, click here to have an unbiased analyst report sent to you.