ZyLAB Technologies – 25 years of innovation

Go to : Product History | Advanced search capabilities | Fuzzy and wildcard searching | XML storage | Key benefits | Additional benefits

For more than 25 years, ZyLAB has been an innovation leader in the information access technology sector. Our award winning ZyIMAGE range of solutions offers mature enterprise search, records management, compliance and e-discovery applications built on a highly flexible and secure platform. These robust solutions are scalable and can be configured to fit any business requirement, from the smallest enterprise search installation to the most demanding and comprehensive data management requirements of large-scale e-discovery investigations.

ZyLAB development and architecture utilize Microsoft tools and formats, including .NET, Sharepoint and XML formats for flexible and sustainable data storage. The vast majority of ZyLAB’s functional technologies have been developed by our own internal development team. In fact, throughout our history ZyLAB has developed a number of technologies that were “firsts” in the industry – many of which competitors have tried to replicate. Below are some of our key innovations during ZyLAB’s 25 years in the business:

Product History

1983: ZyLAB, Inc. introduces ZyINDEX, the first full-text retrieval software for the personal computer. This software enables users to index electronic files, first in MS-DOS, and then later also in a Windows 16-bit environment. It did not include any scanning or OCR functionalities.
1989: First to offer CD publishing for PCs
1991: ZyLAB releases proprietary fuzzy search technology that revolutionizes the nature of document retrieval. This technology allows for search results that are similar (though not equal) to the search query. Furthermore, fuzzy search technology can generate results from documents that contain OCR errors, thereby eliminating the conventional need for costly post-OCR editing.
1993: ZyLAB releases the ZyIMAGE Webserver and ZyALERT, products that laid the foundation for a complete line of software that automates document scanning, indexing, imaging and full-text retrieval. ZyLAB also enables publishing and document sharing through the Internet or a company’s intranet.
1998: New image-centric technology is introduced by ZyLAB. This technology enables the display of search results directly on the scanned image rather than in plain text. The underlying ASCII text (typically generated through OCR) remains accessible and can be used for many purposes, such as word processing.
2000: ZyLAB develops full support for more than 200 languages (most for any PC product at the time) and seamless “one-click-archiving” integration with almost all digital copiers and multi-functional scan/printing devices for optimal user experience.
2003: ZyLAB introduces a complete product-line overhaul: ZyIMAGE 5.0. It contains a host of improved and new functionalities and tools covering data acquisition, enhanced collaboration, security and audit controls, OCR and automatic multi-language recognition, and a complete framework for paper, electronic document, e-mail and multi-media archiving. This new product line leverages an open and scaleable architecture and contains a full open-source XML framework for data storage and product integration.
2005: New features are added to ZyIMAGE: fully integrated advanced visualization, text mining and text analytics tools, as well as capabilities based upon advanced linguistic, pattern recognition, statistical, semantic, and other artificial intelligence principles. Release of ZyIMAGE Federator to search in parallel over many (Web-based) ZyIMAGE repositories.
2007: ZyLAB establishes its award-winning ZyIMAGE Information Access Platform (IAP), bundling all of its capabilities into a single solution that provides an optimal framework for a number of specialized, all-in-one deployments:
  • eDiscovery and Production
  • Legal and Compliance
  • Historical Archiving
  • Professional Back Office
  • Communications Intelligence (COMINT)

These platform deployments feature their own specific technologies, competitive pricing, best-practice working methods (including quality control and chain of custody forms) and professional services.
2008: Release of the ZyIMAGE SharePoint connector and the Google Web-Search Engine (Google.com) integration, together with royalty-free TIFF production, near and exact de-duplication, machine translation and the ZyIMAGE Analytics server. Search Federation with the ATOM standard is available.

This commitment to continual innovation - coupled with the subsequent value-for-money that such innovation affords to clients - remains a primary driver for ZyLAB to this day. The extent of our technology is what enables ZyLAB to offer the best variety of software and solutions to meet the information management and investigation needs of any type of organization, whether it's in the public or private sector. (See our Solutions and Products sections for more information.)

Advanced search capabilities — ZyIMAGE finds more information, quicker

ZyLAB has its own unique search technology that has been developed in partnership with the most demanding organizations in support of many high-profile investigations. Unlike “popular” search engines such as Google, which is focused on finding only the “best” hits, ZyLAB’s focus has always been on finding all potentially relevant documents. For e-mail, electronic files and scanned documents, ZyLAB offers the highest recall due to advanced full-text search techniques such as fuzzy, quorum, (directed and non-directed) proximity, complex Booleans, wildcards, key field, concept, and many others, all of which are available without compromising our exceptional search speed (due to highly efficient word and character encoding algorithms). All search tools are supported by several forms of relevancy ranking.

In addition, ZyLAB can find “hidden” components in complex document formats such as e-mail attachments, compressed files and intricate database structures. Even if you search for words not literally in the document, or ones that are hidden in file or document properties, ZyLAB can find the information with advanced concept search and text analytics technology. We also offer speaker identification and word spotting techniques for searching sound and video recordings.

Fuzzy and wildcard searching — the optimal way to retrieve hard-to-find information

Both of these capabilities are particularly relevant to legal, intelligence and knowledge management applications in which spelling, scanning and transliteration errors are a common occurrence. ZyLAB created its own proprietary fuzzy search technology that locates all occurrences of a word, together with other words that are close in spelling (the “closeness” of which are based on user specifications). ZyLAB’s fuzzy search is optimized to detect optical character recognition (OCR) errors, misspellings and spelling variations in names that are derived from non-roman scripts such as Cyrillic, Arabic, Farsi, Hindi, Hebrew, Chinese and Japanese. Our fuzzy search capabilities are designed to be effective even if the first character of a word is different from the query word.

In addition, ZyLAB supports all wildcard configurations. Whether the format is WORD*, *WORD, *WORD* or WO*RD, ZyIMAGE wildcard features provide the highest quality returns at optimal speed.

A main advantage of ZyLAB's fuzzy and wildcard algorithms is that the search engine is language and application independent and does not need to be "trained" like many other products. Also, the search engine has a very high degree of precision, even at exaggerated fuzzy settings, and the difference in performance between large and smaller data sets is negligible.

XML storage — the most open and secure framework for managing data

The central element of the ZyIMAGE IAP product suite is the large XML data repository that stores all unstructured data. Integrated functionalities enable users to capture and add new data, analyze and collaborate, and retrieve and share information. Because an XML foundation drives ZyIMAGE’s modular structure, ZyIMAGE is completely scalable, which means it is a perfect solution for both small and medium sized businesses as well as large-scale production environments.

The architecture and search functionality of ZyLAB's ZyIMAGE software is designed to provide fast and seamless document conversion and migration into searchable data repositories, a key differentiator between ZyLAB and other information retrieval alternatives. The design of our architecture gives ZyLAB a competitive advantage because:
  • An inefficient database architecture can slow down the retrieval process.
  • Not all fuzzy search algorithms are alike; many have slow response times and produce less-than-precise results.
  • Proprietary database architectures can keep companies locked into an approach that may not grow at the same rate or in a manner consistent with their information retrieval needs.
  • ZyIMAGE technology enables data storage in anything from a simple flat file system (CD-ROM, DVD, NTFS or a SAN) to an advanced third-party XML database such as Software AG’s Tamino or Oracle’s 9i XML storage.

Key benefits of ZyIMAGE technologies

The award-winning ZyIMAGE IAP solution suite offers the integrated document, content and records management platform that professionals across a variety of market segments require to capture, investigate, structure and disclose information in an efficient and secure manner. ZyIMAGE IAP utilizes open, secure, long-term XML-based records archiving that provides users with maximum scalability and flexibility. Benefits include:
  • Modular architecture and licensing that allows flexibility for clients in terms of the scale and sophistication of the solution. This flexibility is especially useful as clients can control costs by selecting or foregoing specific functions within the IAP.
  • Standard comprehensive solutions for several vertical market applications. By selecting a pre-configured application deployment based on best practices, a client’s decision making processes are greatly simplified.
  • The ability to expand any specific ZyLAB deployment with a company’s own proprietary tools for RMA, DMS, Workflow or Discovery.
  • An open XML-based platform that allows for easy integration with many other ERP, BPM, HRM, database, legal or financial systems.

Additional benefits of the ZyIMAGE IAP solution

Capturing data
Support for over 400 file formats
Support for over 200 languages

These capabilities are enhanced through an extensive array of data capture and input modules, each custom designed for the most- requested customer needs.

Finding & sharing information
Push alerting
Fuzzy and wildcard searching
Full-text retrieval
Hit highlighting and hit navigation
E-mail searching
Compound file searching (compressed and databases)
Text analytics and text mining
Federation
Visualization

These functionalities form the backbone of ZyIMAGE products for data output (i.e. finding and sharing), which can perform a variety of vital functions from searching, finding, and organizing information to sharing, printing and exporting all required data.

Ensuring adherence to the latest compliance regulations
E-mail archiving
Structuring, organizing and annotating unstructured data
Records management
Communication monitoring

ZyLAB's signature product, ZyIMAGE 5.0 – which is certified as compliant with established governmental standards – expands on these basic information retention and indexing components by offering several specific, detailed technology and productivity products for security, database integration, legal applications and third-party integration. Read more about ZyLAB's technology and productivity products.

Supporting project collaboration
CD Publishing
SharePoint Integration
Alerting
Knowledge Sharing
Historical Archiving

Regardless of the type of collaboration framework found in your organization, one constant is that information must be easily distributable among interested parties. ZyLAB clients can always count on their information being easily downloadable to the most common media as well as Web compatible. In addition, the ZyIMAGE product suite provides integrated tools to help users who require customized collaborative functionality in their workplace.

Supporting technical integrations and ensuring long-term archival integrity
XML repository
Integrations with hardware, scanners and digital copiers
Scaleable architecture
SharePoint Integration
Google, MSN and Yahoo Web Search Engine Integration

ZyLAB has made sure that its solutions are compatible and can be integrated with any system on the market. In addition, our robust XML repository means your data is always secure and retains its structural integrity as well as positioning you to avoid expensive upgrades down the road.