|
FOSE Survey Finds E-Mail Management Policies
Increase from 2005 to 2006; 26 Percent Never Back up E-mail; 49
Percent Have Trouble Finding E-mails Over Six Months Old;
March 13, 2006 - Vienna, VA - ZyLAB, an innovative
developer of Information Access Solutions, today announced findings
from its second annual e-mail management survey taken at the FOSE
show. Asked exclusively to attendees from government organizations,
the survey findings reveal that although there are some improvements
to managing e-mail, there is still quite a bit of work to do to
ensure these "records" are easily accessible when they
are required.
In 2005, 100 percent surveyed responded that they believe e-mail
is an official "record" and that e-mail is a primary means
of communication for getting their jobs done. Going on that premise
in 2006, the survey focused on how these records are being managed
today.
"How often do you back up your e-mail," was a question
asked in 2005 and again in 2006. There was almost no change in the
responses to this question - in fact, there was a very slight decrease
in the number of individuals that claim to back up information on
a daily basis - from 54 percent in 2005 to 52 percent in 2006. The
response of "never" backing up e-mail went from 24 percent
in 2005 to 26 percent in 2006. However, organizations are putting
in e-mail management polices as 70 percent said they have a policy
in place compared to 65 percent in 2005.
A summary of the key findings:
- On Average, how many e-mails do you receive each day? 24 percent
responded they receive less than 25 e-mails, 38 percent receive
26-50 e-mails, and 38 percent receive more than 50 e-mails
- How often do you back up your e-mail? 52 percent said daily,
12 percent weekly, 8 percent monthly, 2 percent yearly, and 26
percent never
- Does your organization have an e-mail management policy in place?
70 percent said yes, 30 percent said no
- Can you easily search and find e-mail? 76 percent said yes
- Can you easily search and find e-mail that was sent to you over
six months ago? 51 percent said yes, 49 percent said no
"During the past 12 months we have seen an increase in e-mail
management policies yet many individuals seem to be ignoring them
based on how often people are backing up their e-mail," said
Dr. Johannes Scholtes, President of ZyLAB North America. "Considering
that we all agree that e-mail is an official record, there needs
to be an improvement on the ability to find this information quickly,
especially if it is over six month old. Implementing policies and
associated information access technologies can aid in improving
this process.
About ZyLAB
With over 7,500 installations worldwide and over 350,000 users,
ZyLAB has a wide breadth of experience and knowledge across a variety
of different industries and business applications. Our clients include
such US Government organizations as the FBI, Department of Homeland
Security, Department of the Treasury, Department of Justice, SEC,
Department of Agriculture, Department of Commerce, IRS, Nuclear
Regulatory Commission, Department of Labor, State Department, Amtrak's
OIG, Office of Personnel Management, Department of Defense and all
branches of the US military, as well as such well-known companies
as Anheuser-Busch, Dow Automotive, and Pacific Life Insurance Company.
The company is headquartered in Vienna, Virginia, and has offices
in the United Kingdom, Germany, Spain, France, the Netherlands,
Singapore and Australia to provide local service to its global client
base. For more information visit :www.zylab.com
Media Contact:
Evan Weisel
Welz & Weisel Communications
P: 703-323-6006
evan@w2comm.com
|