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Survey of Federal Employees Underscores that E-Mail
is a Critical Tool for "Getting the Job Done" and that E-Mail
is an "Official Record"
April 11, 2005 - McLean, VA - ZyLAB, an innovative developer
of content management and compliance solutions for paper intensive
organizations, today announced findings from its e-mail management
survey taken at the FOSE show. Asked exclusively to attendees with
government organizations, including representatives from the FBI,
DISA, EPA, IRS, and The World Bank, the survey findings reveal that,
although government employees heavily rely on e-mail as their primary
way of communication and for getting their jobs done, many employees
still don't adequately back-up or effectively manage their e-mails.
The survey offered up a number of interesting findings, including:
- While 100 percent of the respondents believe that e-mails should
be considered "official records," 44 percent claimed
to have trouble locating e-mails - even though they are considered
records
- Government agencies are starting to put policies in place regarding
e-mail. 65 percent of those surveyed noted that they do have an
e-mail policy in place, and 59 percent said that they have implemented
a specific e-mail solution to help manage the growing number of
e-mail received on a daily basis
- Although policies around e-mail are starting to be implemented,
only 54 percent of respondents back up their e-mail on a daily basis
while 24 percent never back up their e-mail
- 65 percent of the respondents claim to receive 50+ e-mails on
a daily basis, 24 percent receive 26-49 e-mails daily and 11 percent
receive 25 or less e-mails daily
- The age-old question of "Will there ever be a paperless office?"
was asked…100 percent of the people surveyed said "no"
- And finally, 58 percent said "yes" that e-mail will
replace paper communication; Many noted that e-mail and paper will
work side-by-side
"I think what this survey shows is that government organizations
are making great strides in getting their arms around managing the
vast amount of e-mail that is circulated on a daily basis," said
Dr. Johannes Scholtes, President of ZyLAB North America. "All
agencies need to have an e-mail policy in place - 65 percent is certainly
a step in the right direction. One area that needs vast improvement,
however, is in the ability for people to easily locate e-mails from
today or five years ago - especially when everyone agrees that e-mails
are official records."
The company plans to issue this survey on an annual basis at the
FOSE show.
About ZyLAB
Founded in 1983, ZyLAB is the leading provider of low-cost content
management and compliance solutions for small-and-medium-sized business
(SMB) and government organizations that need to digitally file and
manage millions of pages of paper and electronic documents. ZyLAB's
comprehensive investigative capabilities, with its high quality search
and retrieval features supporting over 200 languages, gives users
the ability to organize and easily share all information online. In
particular, ZyLAB solutions are relied upon extensively by legal,
law enforcement/intelligence, and financial/back-office professionals.
With over 7,500 installations worldwide and over 350,000 users, ZyLAB
has a wide breadth of experience and knowledge across a variety of
different industries and business applications. Our clients include
such U.S. Government organizations as the FBI, Department of Homeland
Security, Department of the Treasury, Department of Justice, SEC,
Department of Agriculture, Department of Commerce, IRS, Department
of Labor, State Department, Amtrak's OIG, Office of Personnel Management,
Department of Defense and all branches of the US military, as well
as such well-known companies as the New York Stock Exchange, Pepsico,
Pacific Life, and Anheuser-Busch. For more information visit: www.zylab.com - workflow and ediscovery.
Media Contact:
Evan Weisel
Welz & Weisel Communications
P: 703-323-6006
evan@w2comm.com
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