For our support department we are currently seeking applicants for the following vacancy:

Support Engineer Dutch/English, (Full-time, m/f)

ZyLAB Technologies B.V. has an opportunity for a Support Engineer to join our support team supporting our international market

As a Support Engineer you will be part of ZyLAB's international support team providing 1st and 2nd-level support to international customers. Your job will be to administer support calls in the support system, provide appropriate level support using our extensive knowledge database and discuss new solutions with your team partners.

You will be able to provide friendly and professional customer service, answering product-related questions and providing solutions to technical problems. You must be an excellent communicator and a good troubleshooter in addition to being patient, accurate and a fast learner.

Your education should be MBO+ level or equivalent. Experience with document-management systems or full-text retrieval applications would be an advantage, along with in depth knowledge of Windows operating systems and networking environments. You should be fluent in spoken and written Dutch/English. You should be able to work proficiently as both an individual and a team member.

Applicants should be citizens of the European Union or have the necessary paperwork to work freely in the Netherlands.

This is an excellent opportunity to develop your career in a company committed to high-quality support and technical innovation.

What we offer:
ZyLAB offers, depending on age and experience, a competitive remuneration package with secondary benefits such as 25 vacation days, good training possibilities and interesting opportunities for further (international) growth. A background check, assessment test and integrity test are part of our application procedure.

To Apply:
Are you interested in this opportunity and do you have the necessary skills? If so, please send your CV and a short motivation letter to: humanresource@zylab.com, ZyLAB Technologies B.V., t.a.v. afdeling Human Resource, Hoogoorddreef 9, 1101 BA, Amsterdam. For more detailed information about this opportunity, please contact Maurice Salomé, Support Manager (020) 6919550.