We are currently recruiting for a:
ZyLAB Professional Services is responsible for delivering high quality consultancy services to ZyLAB customers and resellers for its eDiscovery and Enterprise Information Management technology. The Technical consultant carries out technical and functional implementations of our software. These implementation project activities include face to face client meetings for requirements analysis and definition, configuration of software, enhancement development, and testing, training and go-live support for client.
Main Tasks and Responsibilities
- Independently set up, install and configure ZyLAB's products at customer’s location
- Meets directly with client’s business users to identify project objectives and business requirements and with client’s users to identify technical requirements
- Advises client on configuration and implementation options based on best practices
- Participates in the business requirements gathering process for client customizations
- Participates in customization design sessions with the client and project team
- Supports solution installation, customization, testing and deployment, including preparation of test scenarios
- Oversees client user acceptance testing
- Act as a technical mentor for clients in transferring solution critical knowledge
- To set up, organizes and carry out training programs for end-users and resellers of ZyLAB
- Provides feedback to customers and creates structured documentation, including specifications and status reports
- A proven knowledge of C# 4.0 or higher and .NET 4.0
- Extensive experience of Windows platforms
- Practical experience of IIS and database technology such as MS SQL is required
- Excellent communicator (verbal and written), with the ability to devise excellent solutions in consultation with the client
- Fluent in Dutch and English, both spoken and written
- Proven experience implementing enterprise software solutions
- Willingness to travel abroad
Interested in this position?
Are you interested in joining our Professional Services Team? Please send your resume and cover letter to Miranda van der Voort, HR Manager, Jobs@ZyLAB.com.
Acquisition is not appreciated!